Privacy Policy
Last updated: June 2026
Who we are
This website is operated by All Appliance Care (“All Appliance Care”, “we”, “us”). We provide appliance repair services acrossPlymouth, Devon and Cornwall. You can contact us at [email protected] or on 01752 922765.
What we collect
When you submit an enquiry through our website we collect the details you provide: your name, phone number, email address (if given), the service you are interested in, your town and any message. We also automatically record limited technical information such as your approximate location (city/region), device and browser type, and how you arrived at our site, which helps us understand and improve our enquiries.
How we use your information
We use your details to respond to your enquiry, provide a quote, arrange and carry out work, and keep records of our dealings with you. Our lawful basis is our legitimate interest in responding to enquiries and running our business, and, where relevant, taking steps to enter into a contract with you.
Who we share it with
We do not sell your data. We share it only with trusted providers who help us operate, such as our email provider and hosting platform. These providers process data on our behalf under appropriate agreements.
How long we keep it
We keep enquiry and customer records only for as long as necessary for the purposes above and to meet our legal obligations, after which they are securely deleted.
Your rights
Under UK data protection law you have rights to access, correct, delete or restrict the use of your personal data, and to object to its processing. To exercise any of these, contact us at [email protected]. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Cookies & analytics
We use a small number of cookies to make the site work and, with your consent, to measure how it is used so we can improve it. You can control cookies through your browser settings.